Last Updated: August 24, 2026
This Refund, Cancellation and Service Delivery Policy applies to travel assistance and personalized trip-planning services purchased through LogixBooth.
1. What Customers Purchase
LogixBooth sells personalized travel-planning and travel-guidance services.
Our services are digital and advisory in nature.
Customers do not purchase airline tickets, hotel rooms, restaurant reservations, transportation tickets, tours, or physical travel products from LogixBooth through these plans.
Instead, customers purchase our time and expertise in researching and organizing travel recommendations based on their requirements.
2. Current Service Plans
LogixBooth currently offers the following one-time travel assistance plans:
- Essential Travel Assistance — $15
- Complete Travel Assistance — $20
- Premium Travel Assistance — $25
The applicable service scope is described on the corresponding product page at the time of purchase.
3. Service Delivery
Because LogixBooth provides a digital service, there is no physical shipping.
After a successful purchase, the customer may be asked to provide information required to prepare the travel guidance.
This information may include:
- Departure location
- Destination
- Travel dates
- Number of travelers
- Budget
- Accommodation preferences
- Flight preferences
- Activities and interests
- Dining preferences
- Transportation preferences
- Other trip requirements
Once the required information is received, LogixBooth will begin preparing the applicable personalized guidance.
Service delivery may take place through email, digital documents, website-based communication, or another communication method designated by LogixBooth.
4. Customer Responsibilities
Customers are responsible for providing accurate and complete information.
Delays caused by missing, incomplete, or inaccurate customer information may delay service delivery.
If we require additional information to complete the service, we may contact the customer using the contact information provided during the purchase process.
5. Cancellation Before Service Work Begins
If a customer requests cancellation before LogixBooth has begun materially working on the personalized travel request, the customer may contact us at:
We will review the request and determine whether the order is eligible for cancellation and refund.
6. Refunds After Service Work Has Started
Because our services involve personalized research, preparation, recommendations, and time spent specifically on an individual customer’s request, refunds may be limited once personalized service work has started.
If a customer believes there is an issue with the service, they should contact us promptly at support@logixbooth.com.
We will review the circumstances and, where appropriate, work with the customer to resolve the issue.
7. Service Issues
If the delivered service does not reasonably correspond to the purchased plan or the information supplied by the customer, the customer should contact us.
We may, depending on the circumstances, provide:
- Clarification
- Corrections
- Additional reasonable guidance
- A revised portion of the service
- Another appropriate resolution
Our goal is to provide the service purchased and address legitimate service-quality concerns fairly.
8. Changes to Travel Plans
Customers should notify us as soon as possible if important trip information changes.
Examples include:
- New travel dates
- New destination
- Different number of travelers
- Significant budget change
- Different accommodation requirements
- Major changes to activities or interests
A substantial change after personalized work has already been completed may require a new service request or additional work.
9. Third-Party Purchases Are Separate
If a customer uses our recommendations to purchase a flight, hotel, restaurant reservation, transportation service, attraction ticket, tour, or other product from another company, that purchase is made directly with the third-party provider.
Any refund, cancellation, rescheduling, or dispute concerning that third-party purchase is governed by the third party’s own terms and policies.
LogixBooth is not the seller of those third-party travel products.
10. Travel Prices and Availability
Travel prices and availability may change after recommendations are provided.
For example, a flight or hotel recommended during the planning process may become unavailable or may have a different price when the customer attempts to book it.
This does not automatically constitute a failure to provide the LogixBooth service.
Customers should confirm final pricing and availability directly with the applicable provider before completing a booking.
11. Payment Disputes
Customers should contact LogixBooth at support@logixbooth.com before initiating a payment dispute whenever possible so that we have an opportunity to review and resolve the issue.
This does not restrict any rights available to customers under applicable law or payment-network rules.
12. How to Request a Refund or Cancellation
To request a cancellation, refund, or service review, please provide:
- Customer name
- Email used for the purchase
- Order number, if available
- Product purchased
- Date of purchase
- Reason for the request
Send requests to:
We will review the request and respond using the contact information provided.
13. No Physical Shipping
LogixBooth’s travel assistance plans are digital services.
No physical goods are shipped.
Accordingly, shipping, physical delivery, and physical-product return provisions do not apply to these services.
14. Contact Information
LogixBooth
Website: https://logixbooth.com/
Email: support@logixbooth.com
Phone: (+1) (437) 263-4008
Business/Legal Name: LogixBooth
For refund, cancellation, or service-delivery questions, contact support@logixbooth.com.